Payment Policy

At Olivia Melbourne, we aim to make every checkout feel straightforward and reassuring. Our payment process is set up to be smooth, secure, and easy to use, so you can enjoy choosing your new fashion pieces without unnecessary friction.

We offer a selection of reliable and widely used payment options for your convenience, including:

• American Express, Diners Club, Discover, Mastercard, Maestro, Visa

All payments are processed in Australian Dollars (AUD), and the full order amount is charged at the time your purchase is placed. In some cases, your bank may apply a short pre-authorization before confirming the final charge. This is a normal part of the payment process and usually clears automatically.

Your payment security is very important to us. Every transaction is protected with SSL encryption, and we only work with trusted payment providers. Your card details are never stored on our servers and are handled securely between you, your bank, and the payment provider.

If you experience any issues during checkout, please first check that your payment details are entered correctly and match your bank records. If you still need help, contact us at info@oliviamelbourne.com and our support team will be glad to assist you.

To help keep shopping safe for everyone, we monitor transactions for unusual activity. If anything appears out of the ordinary, we may contact you to confirm details before your order is shipped.

With Olivia Melbourne, you can complete your purchase with confidence, knowing your payment is handled carefully from start to finish.