Privacy policy
At Olivia Melbourne, respecting your personal information is part of how we do business. This Privacy Policy explains what data we collect, how it is used, and the steps we take to keep it secure when you browse http://oliviamelbourne.com/, place an order, or reach out to us. By using our website, you accept the practices outlined below. If you do not agree, please discontinue use of our services.
Who We Are
Company name: Olivia Melbourne
Address: 27 Munro Ave, Edithvale VIC 3196, Australia
Email: info@oliviamelbourne.com
Stay in touch with @olivia_melbourne_australia on Instagram and be part of our evolving style story.
Data We Collect
When you interact with our website, we may collect:
- Technical details such as IP address, browser type, device information, and time zone
- Personal details provided during checkout including name, email address, phone number, shipping address, and payment information
- Information shared when you contact us, such as customer support messages or inquiries
How We Use Your Data
Your information is used to:
- Process, confirm, and deliver your orders
- Respond to questions and provide customer support
- Maintain website security and prevent fraudulent activity
- Improve and personalize your shopping experience
- Send promotional emails or updates only if you have chosen to receive them
Sharing Your Data
We only share personal data with trusted third parties when necessary, including:
- Payment service providers
- Shipping and delivery partners
- Technical and marketing platforms such as Shopify
Your personal information is never sold or rented to third parties.
Cookies
We use cookies to:
- Save your preferences for future visits
- Analyze and improve website performance
- Display content that is more relevant to your interests
You can disable cookies in your browser settings, however some features of the website may not function correctly.
Your Rights
You have the right to:
- Request access to the personal data we hold about you
- Ask for corrections or deletion of your data
- Limit how your data is processed
- Receive a copy of your data in a portable format
- Withdraw consent at any time, including opting out of marketing emails
To exercise any of these rights, please contact us at info@oliviamelbourne.com.
Children’s Privacy
Our website and services are intended for adults. We do not knowingly collect personal data from individuals under 18 years of age. If such data is identified, it will be removed promptly.
International Data Transfers
If you are located in Australia, please be aware that your personal information may be processed or stored outside Australia. This may include countries such as the United States, where our trusted partners like payment processors, technology providers, or shipping companies operate.
We ensure that all international data transfers follow appropriate security and data protection standards.
Data Security and Retention
We apply reasonable safeguards to protect your personal information. Data is retained only for as long as necessary to:
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Provide our services
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Comply with legal requirements
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Resolve disputes or enforce our policies
Updates to This Policy
This Privacy Policy may be updated from time to time. The most current version will always be available on the Olivia Melbourne website. We encourage you to review it periodically.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
Company name: Olivia Melbourne
Address: 27 Munro Ave, Edithvale VIC 3196, Australia
Email: info@oliviamelbourne.com
Stay in touch with @olivia_melbourne_australia on Instagram and be part of our evolving style story.
Thank you for choosing Olivia Melbourne. We are dedicated to protecting your personal data while providing a smooth and trustworthy shopping experience.